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Knowledgebase : X-POS Web Based
Currently when user installs both X-POS web version 3.3.1 and iPad connector version 1.0, there is a conflict that makes X-POS unable to launch and some pages appear blank. To fix this issue, please go to app\etc\modules\SM_XPOS.xml and insert the f...
When upgrading from previous versions of X-POS the reinstall procedure differs depending on your previous version. A. If you're running X-POS 2.x: 1. Preparation: Make backup of site and database and disable cache in site 2. Uninstall X-POS v2...
To accomodate handling products and customer quickly, the X-POS uses localStorage, also called jStorage, to store data locally in the browser of the X-POS user. But the localStorage is default limited to 5 MB in Chrome and Firefox, and can therefore in...
If you are troubleshooting issues with products not displaying, or have issues with data loaded, you can through the developer tools in Chrome or Firefox get information on the data stored in jStorage.   The following queries can be used in Firefox when...
It's a known problem, that parts or all of Admin area can appear blank after installation. It is often related to the cache not being flushed in Magento. Follow these steps to flush the cache: - Delete cache If you can access admin panel: ...
PRINTER TYPE: STAR TSP100 OR TSP143 Star TSP100 or TSP143 series printers are reliable thermal printers and can be configured to 'open' the cash drawer on whenever a receipt (or indeed any document) is printed to them. There are a couple of driver ...
When you are troubleshooting issues with X-POS cannot place order, or have issues with printing receipt, it's becausse you might block X-POS shows pop-ups on your browser before. This article will help you configure the Pop-ups settings in Chrome and Fire...
In new X-POS version 3.5, the receipt has new responsive design. Therefore, it fits any paper size. But sometimes, there are some margins when you print out the receipt. In this case, you have to remove them by a little adjustment in your browser's ...
To be able to give a speedy response, and to handle offline periods, the X-POS is using the browsers local storage to store data on products and customers. The data is stored in a socalled jStorage which is handled by the browser. The jStorage will defa...
In the X-POS GUI there are two screens (panels) for displaying products: * Left screen: display products in Shopping Cart of an order (hereafter referred to as the Shopping Cart) * Right screen: display products when browsing categories or searching...
If the receipt printed from X-POS is printing longer than the receipt content, a known issue in Firefox is additional information added by the browser to the print. It can be disabled by the following method: Re-configure print setting: * In Add...
When trying to find an existing customer do not get any results, and you are using more than one website/storeview in your Magento setup, then the cause can be related to the configuration of your site. Follow these steps to fix it: * Go to your Ad...
In X-POS when Saving an order, the X-POS creates an order with Magento order status as Pending. The benefit of this is that it is possible to retrieve the order in Magento backend, store all information with correct pricing, and also reserve stock for ...
If your products already have barcode and you want to use it for searching in X-POS, follow these steps: Step 1: Create an attribute to store the barcode: - Go to: Catalogue > Attributes > Manage attributes - Add an attribute, make sure it is set with...
The requirements are similar to running your webstore. It is recommended to run the X-POS in Firefox or Chrome. Since the store uses Javascript and AJAX queries, which needs a high degree of server memory for good performance, we recommend to have a de...
X-POS is built as an extension to the Magento e-commerce system. Magento itself is using the Zend framework, and is written in PHP using mySQL databases. X-POS is for the frontend using Ajax, Javascript, and Web Storage is used for offline data storage...
All standard payment methods in Magento works with the X-POS. But the Credit card swiper functionality is only set up for PayPal PayFlow, CyberSource and Authorize.net. Other payment methods might need some customization to work with the Swiper. Pay...
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