Knowledgebase
Receipt print in A4 length - in Firefox
Posted by Jonas Dinesen on 28 March 2014 05:24 PM

If the receipt printed from X-POS is printing longer than the receipt content, a known issue in Firefox is additional information added by the browser to the print.

It can be disabled by the following method: 

Re-configure print setting:
  1. In Address bar, type: about:config
  2. Click "I'll be carefull..." (if it appears)
  3. In search bar type: header
  4. Find these values:
    • client_printer.print_headercenter
    • client_printer.print_headerleft
    • client_printer.print_headerright
  5. Double click on each row then delele their value
  6. Continue type on search bar: footer
  7. Find the same values as above
    • client_printer_name.print_footercenter
    • client_printer_name.print_footerleft
    • client_printer_name.print_footerright
  8. Double click on each row then delete their value
  9. Retry to print
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